Candles are a beautiful item in which we can find joy. Just like any other belonging of notable beauty, caring for it in a certain manner will ensure the quality and lifespan.
Here are some important instructions to follow when burning our candles:
Burn your candle for no more than 4 hours at a time.
On first burn, keep lit for at least two hours or until full melt pool is obtained.
Trim the candlewick and remove any charring or debris on wick or in wax pool prior to any and all uses.
Always keep candle away from children, pets, drafts and flammable items.
Cease burning when wax reaches 1/2" from the bottom of the vessel.
NEVER burn unattended.
If flame is burning high and hot creating sooth and smoke, blow out candle, trim wick and relight upon wax hardening.
Refrain from moving candles while lit.
Negligence to these instructions could result in flame-related incidents. The user assumes all responsibility and risk for the use of our candle and open flames in general within their home. We accept no liability or responsibility to any person as a consequence of negligence of these instructions or use of our products in general. Under no circumstances, including negligence, shall anyone involved in creating and maintaining this website be liable for any direct, indirect, incidental, special, or consequential damages, or loss that result from the use or inability to use our products. Nor shall they be held liable for any such damages including, but not limited to, fires, damage, loss, cracking, and burning; or that result from :open flames, the flammability of our product, the use or misuse of our product, mistakes made when caring for your candle, negligence to aforementioned instructions, or attended and unattended burning. States which do not allow some or all of the above limitations of liability, liability shall be limited to the greatest extent allowed by the law. We abide by the ASTM - F2417 standards for candles and candle-burning.
What type of wax do you use?
We use coconut apricot creme wax for our bamboo vessels and a hemp coconut soy blend for our glass vessels. Both of which are biodegradable, skin safe, BPA free, phthalate free, toxin free, cruelty free, and slow burning making our candles amongst the longest burning on the market.
Do your bamboo vessels pose a fire hazard?
We take extra precaution in ensuring that our bamboo vessels meet the ASTM requirements for candle safety. Bamboo is a woody grass grown in wet, tropical climates, meaning it has a higher water content. This makes it less likely to catch fire. Still, we take extra precaution to treat our candle vessels with an eco friendly fire retardant. As long as you follow our guidelines for how to care for your candle, you will have a safe and enjoyable candle experience.
Can your containers be reused?
Our bamboo vessels are designed to be thrown in a compost pile after use. If you would like to repurpose them just empty the last remaining bit of wax with hot water clean the inside. We advise against refilling the bamboo vessels with wax that you plan on burning as they go through a treatment process before being filled to ensure they are safe to burn in your home. Our glass vessels are also encouraged to be repurposed. Note: we assume no liability for candle containers or subsequent results of reuse by the consumer, once purchased.